In addition to any protected information or other information that you choose to submit to us, we collect certain information whenever you visit or interact with the services (“usage information”). This usage information may include the browser that you are using, the URL that referred you to our services, all of the areas within our services that you visit, and the time of day, among other information. In addition, we collect your device identifier for your device. A device identifier is a number that is automatically assigned to your device used to access the services, and our computers identify your device by its device identifier. In case of booking via call center, Savaari may record calls for quality and training purposes.
In addition, tracking information is collected as you navigate through our services, including, but not limited to geographic areas. The driver’s mobile phone will send your GPS coordinates, during the ride, to our servers. Most GPS enabled mobile devices can define one’s location to within 50 feet. When you use any of our mobile applications, the mobile application may automatically collect and store some or all of the following information from your mobile device (“mobile device information”), in addition to the device information, including without limitation:
1. Your preferred language and country site (if applicable)We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookiesA cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websitesOur website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Contacting UsIf there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.
Account Deletion1. Account deletion can be done through Cabn App. Please follow the following steps:
1. Go to Profile Section (Top right corner) and click on Edit Account
2. Click on Delete Account Tab
3. Answer 3 simple feedback questions.
2. After deletion, the user account will be completely removed form Savaari’s database including user details and booking history.
3. There will be no communications from Savaari to the deleted users with regards to any offers or marketing campaigns.
4. In case the user creates another account with the same credentials, the old booking data won’t be available since this account will be considered as a fresh sign-up.